How should security officers address incidents of suspicious activity?

Security officers should observe and report suspicious activity without intervening directly because this approach prioritizes safety and allows for proper protocol to be followed. Direct confrontation can escalate a situation, putting the officer, the suspicious individual, or bystanders at risk.

By observing and gathering information about the incident—such as descriptions of individuals, locations, times, and behaviors—security officers can provide accurate and detailed reports to their superiors or law enforcement. This ensures that trained professionals can handle the situation appropriately, while the officer remains in a safe position.

Choosing to report rather than confront protects the integrity of the investigation and allows for a response that is both appropriate and measured, aligning with best practices in security and emergency response protocols. This methodology also enhances the overall security environment by focusing on documentation and communication rather than potentially volatile situations.