In the event of an emergency, what should security personnel prioritize?

Security personnel should prioritize maintaining order and safety during an emergency because their primary role is to protect individuals and property. In high-stress situations, the immediate threat to personal safety can escalate quickly, and security officers must act swiftly to ensure the safety of everyone involved. This may involve controlling access to the area, guiding people to safety, and managing any dangerous situations to prevent further harm.

While collecting evidence, managing communications, and investigating are important aspects of post-incident protocols, they take a secondary role to the immediate need for safety and order. Ensuring that everyone remains safe and calm allows for a more effective response to the situation and lays the groundwork for resolving the emergency. Prioritizing safety also helps maintain an environment where first responders can effectively perform their duties without additional risks posed by chaos or disorder.