What should a security officer do when faced with a medical emergency?

In the event of a medical emergency, the security officer's first priority should be to call for medical assistance. This is crucial because timely medical response can significantly impact the outcome for the individual in distress. If the officer is trained in first aid, they should provide it while waiting for professional help to arrive. This proactive approach can stabilise the individual's condition and potentially save their life.

Taking action rather than waiting for instructions is vital in a medical emergency. While it's important to notify a supervisor in many situations, the immediate need for medical intervention takes precedence. Providing first aid can ensure that the individual receives immediate care, addressing issues like maintaining their airway, controlling bleeding, or performing CPR, depending on the scenario.

Ignoring the situation, even if it appears non-life-threatening, is not advisable. What may seem minor can escalate quickly, and every second counts in an emergency. Additionally, immediately contacting law enforcement is not necessary unless the medical emergency intersects with a criminal matter. It is more important to secure the health and safety of the individual in need first. Thus, calling for medical help and offering first aid, if trained, is the correct action in a medical emergency.